Installation

Procedure

Please ensure you have appropriate privileges on your computer and back up any critical data to prevent data loss during the upgrade process.

1. Download latest software release.

1. Navigate to the Acroname Download Center.

2. Choose the appropriate software for your operating system and click the link to initiate the download.

3. If prompted to choose a download location, select a place that is easily accessible.

4. Wait for the download to complete.

2. Installation of ControlRoom

1. Windows:

1. The downloaded file will be a setup .exe file. Open the .exe file to run the program installer.

2. If ControlRoom is already installed, the installer will prompt to uninstall the existing version.

3. Follow the installer prompts to accept the license and select the application installation directory.

4. Open ControlRoom from the Start Menu or Windows Explorer.

2. macOS

1. The downloaded file will be a .dmg disk image. Open the .dmg file to mount the disk image.

2. Drag the ControlRoom application into the Applications folder inside the disk image

3. Open ControlRoom from the Applications folder.

3. Linux

1. The downloaded file will be a .deb installer package.

2. In a command line, run sudo dpkg -i <image file>.deb. This will install the ControlRoom application.

Note

If dependencies are missing, the above command may fail. Run sudo apt-get -f install to install the dependencies, then re-run the previous install command.

3. After installation, open ControlRoom from the applications selector or from the command line.

Hub Requirements

ControlRoom requires a supported Acroname hub with the ControlRoom add-on software feature:

• USBHub3c – USB-C Hub with Power Delivery Analyzer + Tester

• USBExt3c – Managed USB Extender

• USBHub3p – Programmable Industrial 8-port USB 5Gbps Hub

• USBHub2x4 – Industrial Intelligent 4-port Hi-Speed USB Hub

Platform Notes

Windows – to reliably view the USB tree, follow the installer prompt to disable USB suspend:

Mac – drag the ControlRoom app into the Applications folder inside the mounted disk image:

Note

On Linux, the USB Tree may not enumerate all devices on the system if the user does not have write permissions to /dev/bus/usb.

Software Requirements

Web Browsers

The following web browsers are supported for accessing and using the web-based application:

Supported Web Browsers

Browser	Version	Windows	macOS	Linux	iOS	Android
Safari	Latest stable	Yes	Yes	Yes	Yes	No
Brave	Latest stable	Yes	Yes	Yes	Yes	Yes
Microsoft Edge	Latest stable	Yes	Yes	No	No	No
Google Chrome	Latest stable	Yes	Yes	Yes	Yes	Yes
Mozilla Firefox	Latest stable	Yes	Yes	Yes	Yes	Yes

Operating Systems

ControlRoom application is compatible with the following operating systems:

Supported Operating Systems

Operating System	Version	BrainD	ControlRoom
Windows (x86/x86_64)	10	Yes	Yes
	11	Yes	Yes
macOS (Intel/Apple Silicon)	10.15	Yes	Yes
	11.x	Yes	Yes
	12.x	Yes	Yes
	13.x	Yes	Yes
Linux (x86_64)	Ubuntu 20.04 LTS	Yes	Yes
	Ubuntu 22.04 LTS	Yes	Yes
Linux (arm64)	Ubuntu 20.04 LTS	Yes	Yes

Please note that while our web-based application may function on earlier versions of the mentioned operating systems, we strongly recommend using the specified minimum versions for optimal performance, security, and compatibility.