Shipping & Ordering Information

Acroname Ordering Information

Placing an order

There are several ways to place an order with Acroname:

  1. Via www.acroname.com using any major credit card
  2. Purchase order: contact sales@acroname.com to establish terms; PO can be emailed or faxed to +1-720-564-0376
  3. Call +1-720-564-0373 between 9AM and 5PM Mountain Time

Pricing

Current pricing is listed and updated on on each individual product page. You can also use the shopping basket to tally total order costs, including shipping and/or any applicable taxes. Pricing or Quoting an order does not obligate you in any way to complete a purchase. Most products are in stock unless otherwise noted.

For most items, we offer a 5% discount on 10+ units of any one item. Some items have additional volume discounts. These volume discounts will be automatically calculated in your shopping basket as will any product specific discounts Acroname offers. Some discounts are only shown if you sign in with your Acroname account. We do not offer any educational discounts or provide samples. For large volume purchases (>50 units), please contact us directly for details, price breaks and lead times.

Shipping

Shipping methods and costs are shown during the checkout process. You will have a chance to review the total before entering credit card information and submitting the order. We do not ship on Saturday or Sunday. If you need Saturday delivery, please choose Next Day Air and use the notes field to indicate Saturday delivery. Additional fees will apply and your new order total will be confirmed with you before billing and shipping.

Shipping cutoff time is 3:00PM Mountain Time, Monday through Friday. If your order is received before then, it will most likely ship that day. Orders received outside those hours will ship the next business day. If we foresee any delay in shipping your order, we will contact you as soon as possible.

*Free shipping offer for orders over $100 does not apply to LightWare products.

Typical Delivery Times from Acroname in Boulder, Colorado

Shipping Option US International
Standard

1-6 business days
1 day to CO

3-6 business days
Expedited 2-3 business days 1-4 business days
Next Day 1 business day NA


All Expedited International orders will ship by UPS Express International unless another carrier is prearranged. Total cost of parts and shipping will be tallied through the online order process. International customers are responsible for all fees and taxes when the goods are imported into their country (Incoterms 2000 DDU (Delivery and Duties Unpaid); Incoterms 2010 DAP (Delivered at Place)).

Scheduled Orders

Acroname gladly accepts scheduled orders for large quantities to be delivered per your schedule. All shipments in the order should be taken within a 1 year period. Contact sales@acroname.com to arrange your scheduled order.

Payments

Acroname accepts all major credit cards, checks in US funds and Wire Transfers. We do not accept PayPal or BitCoin.

We accept Purchase Orders once terms are established. If you have established terms with Acroname, your Purchase Order can be sent via email or fax (+1-720-564-0376) at any time. If you'd like to establish terms with Acroname, please contact sales@acroname.com to make your request and receive further instruction. Granting terms, of any kind, is solely at the discretion of Acroname.

If making a payment by Wire Transfer, please contact us for bank details and further instructions. All funds must be in US dollars.  

Checks along with a copy of your invoice can be mailed to:

Acroname, Inc.
Accounts Receivable
4822 Sterling Drive
Boulder, CO 80301-2350