Shipping & Ordering Information

Acroname Ordering Information

Placing an order

There are several ways to place an order with Acroname:

  1. Via www.acroname.com using any major credit card
  2. Purchase order: contact sales@acroname.com to establish terms; Purchase Orders can be emailed or faxed to +1-720-564-0376
  3. Call +1-720-564-0373 between 9AM and 5PM Mountain Time

Pricing

Current pricing is listed and updated on each individual product page. You can also use the shopping basket to tally total order costs, including shipping and/or any applicable taxes. Pricing or Quoting an order does not obligate you in any way to complete a purchase. Most products are in stock unless otherwise noted.

For most items, we offer a 5% discount on 10+ units of any one item. Some items have additional volume discounts. These volume discounts will be automatically calculated in your shopping basket as will any product specific discounts Acroname offers. Some discounts are only shown if you sign in with your Acroname account. We do not offer any educational discounts or provide samples. For large volume purchases (>50 units), please contact us directly for details, price breaks and lead times.

Shipping

Shipping methods and costs are shown during the checkout process. All shipping methods provide delivery tracking through the carrier. You will have a chance to review the total before entering credit card information and submitting the order. We do not ship on Saturday or Sunday. If you need Saturday delivery, please choose Next Day Air and use the notes field to indicate Saturday delivery. Additional fees will apply and your new order total will be confirmed with you before billing and shipping. 

When ordering from Acroname.com and shipping Internationally, you are responsible for assuring the product can be lawfully imported to the destination.

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.

Additional charges for customs clearance must be fulfilled by the recipient; Acroname has no control over these charges, nor can Acroname predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Note:

  • Customs offices in some countries require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID (Incoterms 2000 DDU (Delivery and Duties Unpaid); Incoterms 2010 DAP (Delivered at Place)).
     
  • Countries / regions that require an identification number include: Brazil, Chile, China, Ecuador, India, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.

Scheduled Orders

Shipping cutoff time is 3:00PM Mountain Time, Monday through Friday. If your order is received before then, it will most likely ship that day. Orders received outside those hours will ship the next business day. If we foresee any delay in shipping your order, we will contact you as soon as possible.

*Free shipping offer for orders over $100 provides standard shipping within the United States.

Typical Delivery Times from Acroname in Boulder, Colorado

 

Shipping Option US International
Standard w/ tracking

1-6 business days
1 day to CO

3-6 business days
Expedited w/ tracking 2-3 business days 1-4 business days
Next Day w/ tracking 1 business day NA

 

Acroname gladly accepts scheduled orders for large quantities to be delivered per your schedule. All shipments in the order should be taken within a 1 year period. Contact sales@acroname.com to arrange your scheduled order.

Payments

Acroname accepts all major credit cards, checks in US funds and Wire Transfers. We do not accept PayPal or BitCoin.

We accept Purchase Orders once terms are established. If you have established terms with Acroname, your Purchase Order can be sent via email or fax (+1-720-564-0376) at any time. If you'd like to establish terms with Acroname, please contact sales@acroname.com to make your request and receive further instruction. Granting terms, of any kind, is solely at the discretion of Acroname.

If making a payment by Wire Transfer, please contact us for bank details and further instructions. All funds must be in US dollars.

Checks along with a copy of your invoice can be mailed to:

Acroname, Inc.
Accounts Receivable
4822 Sterling Drive
Boulder, CO 80301-2350