Our support engineers are the engineers who designed the hardware, wrote the firmware, and the architects behind the API. When you ask a question about an Acroname designed-and-built USB hub or switch, you’ll speak with one of the engineers who made your device a product. And we love to hear from you; it makes us better at what we do!
Our team is 100% based in the United States and is available by phone and email.
Love letters or cries for help? Contact support.
We do not outsource our support. We strive to reply to support requests in approximately 1 business day.